Due to high demand for water, it is important that water users comply with the District’s water ordering procedures. Conveyance capacity through many laterals is constrained and District staff uses water orders to determine lateral demand. When demand exceeds the capacity of the lateral, the entire lateral is adversely affected, and water service can be lost for all users on the lateral. To properly operate and maintain the District’s water distribution system, water users are required to place proper water orders in accordance with District’s Terms and Conditions for Agricultural Water Service, which states,
“All water shall be delivered pursuant to a request by the water user for the delivery of a specific flow rate to a specific parcel of land. The request shall be made within the time and in the manner prescribed by the General Manager.”
Further, water users who are found to be running without an order will have their meter(s) turned off pursuant to Article 2, Section 2.6.H of the District’s Rules and Regulations, which states,
“The General Manager is authorized, after oral or written notice to the water user, to lock the delivery facilities of, or discontinue water service to, any water user who violates these Regulations or Terms and Conditions for Agricultural Water Service.”
The schedule for placing water orders is as follows: water orders for Tuesday through Saturday must be placed the prior day between 7:30 a.m. and 9:30 a.m., by telephone or fax. Orders placed over the website are accepted until 10:00 a.m., for the following day. Water orders for Sunday and Monday must be placed by noon the preceding Friday, either by phone, fax or website. Orders may be placed by calling (559) 241- 6250 or (800) 266-6574, by Fax (559) 241-6276, or online at District’s Web Site.
To set up a Westlands online account, please contact your Customer Accounting Technician at (559) 241-6250.